Belper Community Transport Privacy Notice

Belper Community Transport has personal and sensitive information gathered in the delivery of their legitimate interest as a community transport service.

Information we hold includes name, age, D.O.B, home address ,telephone numbers , email address, next of kin, details of mobility or access issues when using transport.

We receive personal and sensitive information with consent from members, customers, family members via a membership form or by booking a specified transport journey. .

We use personal and sensitive information in providing an agreed transport service. We share personal information with volunteers who undertake planned and agreed journeys

We receive personal and sensitive information about volunteers and trustees in recruiting to roles within the organisation.

We hold information relating to employment of any paid staff.

We receive limited personal information from people who signpost to support

Amber Valley CVS holds personal and sensitive information on our behalf to maintain a membership database , to co-ordinate journeys requested verbally or through a web booking and to process invoices for completed journeys.

We share anonymized data with those who fund us and anonymized stories for promotion and marketing purposes, We do not share information outside the UK/EU.

Our data is secured in locked or password protected files. We do not supply any of our data to external marketing companies.

A full policy on Confidentiality & Information sharing can be found on our web site.

If you wish to amend, delete or access personal data or if you have concerns about your data please contact us using the contact details below.

Post :

Amber Valley CVS, 33 Market Place, RIPLEY, Derbyshire, DE5 3HA, GB

OR 121 Belper Lane, Belper, Derbyshire DE56 2UH

Email : datamanager@belpercommunitytransport.org

If you remain unhappy with how we’ve used your data after raising a concern with us you can complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint